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A graphic commendation-letter layout titled COMMENDATION LETTER in dark red serif capitals across the top. Two white letter pages are shown on the left, each with a red letterhead naming Gan Kong Hoe, Chief Executive Officer, Oriental Melaka Straits Medical Centre, Melaka, Malaysia, dated January 5th 2020 and addressed to The Supreme Pontiff of Hinduism. On the right, a framed photo shows three people posed together: a man in a yellow shirt at left, a woman in a white top with a dark cardigan in the middle, and a man in a dark suit at right, indoors against a light wall. Captions read Melaka, MALAYSIA, Gan Kong Hoe, CEO at Oriental Melaka Straits Medical Center, 04th Jan 2021. A small circular portrait of a saffron-robed figure appears at top right.